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Terms and Conditions

Introduction

Welcome to Hridichand Health Care Diagnostic Centre. By using our website (www.hhcdiagnostic.com) and our diagnostic services, you agree to comply with and be bound by the following terms and conditions. Please review these carefully. If you do not agree to these terms, you should not use this website or avail our services.

1. Use of Website

  • The content of this website is for general information and service-related purposes only. It is subject to change without notice.
  • Unauthorized use of this website may give rise to a claim for damages or be a criminal offense.

2. Diagnostic Services

  • All diagnostic services provided by Hridichand Health Care are based on our commitment to offering high-quality, accurate, and reliable reports.
  • The results provided are for information purposes only and should be reviewed in consultation with a qualified healthcare provider.
  • We are not liable for any damages that may arise from misinterpretation or misuse of the diagnostic reports.

3. Appointment and Payment

  • Appointments for diagnostic services can be made via our website or by contacting us directly at +91 85858 13832.
  • Payments for diagnostic services must be made as per the terms specified during booking or before availing the services.
  • We reserve the right to change our pricing at any time without prior notice.

4. Cancellation and Refund Policy

  • Cancellations must be made at least 24 hours prior to the scheduled appointment time. Refunds will be issued as per our refund policy, and partial refunds may apply based on the nature of the service and time of cancellation.

5. Liability

  • Hridichand Health Care shall not be held responsible for any direct, indirect, or consequential loss arising from the use of this website or any of our diagnostic services.
  • We do not guarantee that the website will be free from errors or interruptions, but we strive to ensure a smooth user experience.

6. Changes to Terms

  • We reserve the right to change these terms and conditions at any time. Your continued use of the website will signify your acceptance of any adjustments to these terms.

7. Governing Law

  • These terms and conditions are governed by the laws of India. Any disputes arising from the use of the website or services shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal.

Privacy Policy

At Hridichand Health Care Diagnostic Centre, we value the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

  • We collect personal information such as your name, contact details, medical history, and test results when you book an appointment or use our services.
  • Non-personal information such as your IP address, browser type, and browsing patterns may also be collected for website optimization purposes.

2. Use of Information

  • Personal information collected is used to provide diagnostic services, generate reports, and communicate results.
  • We may also use your contact information to send you updates, reminders, or promotional offers related to our services.
  • Non-personal information is used to improve our website’s functionality and user experience.

3. Data Security

  • We take all reasonable precautions to ensure the security of your personal data. This includes both technical measures (such as encryption) and organizational measures to protect your data from unauthorized access, loss, or misuse.
  • However, no method of data transmission over the Internet is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information

  • We do not sell, trade, or rent your personal information to third parties. Your data will only be shared with authorized personnel involved in your diagnostic process or as required by law.
  • In certain cases, your data may be shared with third-party service providers who assist in delivering our services (such as payment processors or courier services).

5. Cookies

  • Our website may use cookies to enhance the user experience. Cookies help us track site usage and improve our services. You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.

6. Your Rights

  • You have the right to access, update, or delete your personal information at any time. To do so, please contact us at +91 85858 13832.
  • You may also opt-out of receiving any marketing communications by following the instructions provided in the email or contacting us directly.

7. Changes to This Policy

  • Hridichand Health Care reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website or services after changes are made will signify your agreement to those changes.

8. Contact Us

  • If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
    • Phone: +91 85858 13832
    • Address: 46, Raja Rammohan Roy Sarani, Kolkata – 700009
    • Website: www.hhcdiagnostic.com